Terms of Use

These Terms of Use apply to your use of this website (the site), including its pages and its contact form. By using the site, you agree to them. If you don’t agree, please don’t use the site.

In these terms, you means the person using the site. If you use it on behalf of an organization, you includes that organization.

The site is operated by NETSPHERE360 SOLUTIONS PRIVATE LIMITED, a private limited company incorporated in India. In these terms, NS360, we, us and our mean that company.

• Registered name: NETSPHERE360 SOLUTIONS PRIVATE LIMITED
• Brand: NS360 (Netsphere360)
• Incorporated in: India

When we take on work, we agree its terms in writing. That is typically a Master Services Agreement (MSA), one or more Statements of Work (SOW), and a Non-Disclosure Agreement (NDA) where confidentiality is needed. Where we will handle personal data on a client’s behalf, we also sign a data processing agreement.

If anything on this site conflicts with a signed agreement between us, the signed agreement prevails.

Pages such as Approach describe how we normally work: engagement models, who owns the code and infrastructure, security during delivery, and handover. They describe our standard practice. They become binding only when a signed agreement includes them.

These terms don’t govern software we build for clients, or the products shown in our Work section. Those are subject to their owners’ own terms.

The site is free to use. It is meant for businesses and professionals who want to understand what we do or start a conversation with us. There are no accounts, logins or payments on it. The contact form is for adults. If you are under 18, please don’t send us your details.

You’re welcome to:

• read, share and link to any page;
• print or save pages for your own reference, for example to evaluate working with us or to share with colleagues;
• quote short extracts, with credit to NS360 and a link to the page.

Search engines and AI services are welcome to crawl and index the site, and to use its public pages to answer questions or train models, within the rules in our robots.txt file.

We may change, update, suspend or remove any part of the site at any time. If part of the site doesn’t work for you with assistive technology, please tell us. Our Accessibility Statement explains how.

When you use the site, please don’t:

• use it in a way that breaks the law or infringes anyone’s rights;
• scrape or crawl it, or send automated requests, in a way that slows it down or affects its availability for others, ignores our robots.txt file, or tries to get around our rate limits;
• probe, scan or test its security, or try to reach parts of it, or systems behind it, that you are not authorized to use, except in good faith and within our responsible disclosure policy;
• introduce malware, attempt a denial-of-service attack, or otherwise interfere with how the site works;
• misuse the contact form, for example by sending spam or automated submissions, impersonating someone, including other people’s personal data without their permission, or trying to get around its anti-abuse checks;
• copy the site to make a look-alike, or present yourself as connected with NS360 when you are not.

Security research

We welcome good-faith security research. If you think you have found a vulnerability, follow the responsible disclosure policy on our Security page and report it via the form on our Contact page.

Security testing outside that policy is not authorized. That includes denial-of-service or load testing, social engineering, deliberately accessing, changing, keeping or sharing other people’s data, and testing our clients’ systems, the products in our Work section or the third-party services we use. Unauthorized access to computer systems can be an offense under the Information Technology Act, 2000.

If the site is misused

We may block or rate-limit access and discard submissions. We report incidents to the Indian Computer Emergency Response Team (CERT-In) where the law requires it, and we may report other misuse to the relevant authorities.

Good-faith research that follows our responsible disclosure policy is covered by the safe harbor described there. If the law ever requires us to report an incident linked to such research to CERT-In, we make that report to meet our legal duty, not as a complaint against you.

Our content

Unless we say otherwise, the text, page designs, illustrations, diagrams, code and other material on the site belong to NETSPHERE360 SOLUTIONS PRIVATE LIMITED or are used under license. Beyond the uses described in Using the site, please don’t copy, republish, sell or adapt substantial parts of the site without our written permission.

Fonts and open-source components used to build the site remain under their own licenses.

Our name and logo

The names NS360 and Netsphere360, and the NS360 logo, identify our company. You may use the names in plain text to refer to us accurately. Please don’t use the logo, or either name, in a way that suggests we endorse, sponsor or are connected with you, your product or your content, unless we have agreed to it in writing.

Work shown on the site

The Work section describes software products and the engineering problems they solve. Product names, logos, screenshots and other material shown there belong to their respective owners. We show them only to describe the work. Their appearance doesn’t mean their owners endorse NS360, or that NS360 owns or operates those products.

Enterprise solutions

The Enterprise page describes software products that organizations can license through NS360, together with our implementation and engineering services. Those products, their names and logos belong to their owners, and their descriptions reflect what each product publishes. Nothing on that page is an offer: prices, licenses, support and any other terms apply only once they are agreed in a signed agreement.

Other company and product names mentioned on the site, such as cloud platforms, tools and frameworks, may be trademarks of their owners and are used only to identify them. No endorsement or partnership is implied.

If you think we have used something of yours

If you own material shown on the site and believe we have used it wrongly, contact us via the form on our Contact page and tell us the page and the material concerned. We will look into it promptly and correct or remove it where appropriate.

Sending us an inquiry, through our contact form or by email, is the start of a conversation. It isn’t an offer or an acceptance, and it creates no contract and no obligation for either of us.

• The stage, timeline and budget range you choose help us understand your situation. They are not a quote or a commitment, from you or from us.
• Any estimate, proposal or quote we send is for discussion. It becomes binding only when both of us sign an agreement.
• Any reply time we mention is a goal we work to, not a contractual promise.
• We may decline an inquiry, or choose not to continue a conversation, at our discretion.

Confidential information

We treat every inquiry discreetly. Even so, an inquiry on its own doesn’t create a contractual duty of confidentiality; a signed NDA does. Personal data in your inquiry is still protected as our Privacy Policy describes. Please keep your first message to an outline, and don’t include source code, credentials, or personal data about other people.

If you need confidentiality before you share details, choose the NDA option on the form or say so in your email. If we both want to take the conversation further, we sign a non-disclosure agreement before you share the details.

You keep all rights in what you send us, and you allow us to use it to reply to you and to discuss working together. An inquiry doesn’t by itself stop us working on similar ideas that we already have or develop independently. That is another reason to ask for an NDA before you share anything sensitive.

We work to keep the site accurate and current, but it is general information about NS360 and the work we do. It isn’t legal, security, compliance or other professional advice for your situation, and you shouldn’t rely on it as such.

Descriptions of our capabilities, methods and typical engagements explain how we work. They are not a promise of any particular outcome.

The site is provided as is and as available. To the extent the law allows, we give no warranties about it, express or implied. That includes any warranty that it will be uninterrupted or error-free, that it is free of harmful components, or that its content is complete or up to date.

We take reasonable care to keep the site secure, and our Security page explains how. No website can promise perfect security.

Nothing in these terms limits or excludes liability for fraud, or any other liability that cannot be limited or excluded under applicable law. Nothing in these terms limits your rights under data protection law.

Subject to that, and to the extent the law allows, we are not liable for:

• indirect, incidental, special or consequential loss;
• loss of profit, revenue, business, contracts, goodwill or anticipated savings;
• loss or corruption of data;
• loss arising from reliance on information on the site, from the site being unavailable, or from third-party sites we link to;
• events beyond our reasonable control.

Our total liability to you for all claims arising out of or in connection with your use of the site is limited to ₹10,000 (ten thousand Indian rupees).

These limits cover use of the website only. Liability for services we provide is set by the signed agreement for those services.

The site links to websites we don’t control. These include live product sites linked from the Work section, and tools, open-source projects and services we mention.

• Those sites have their own terms and privacy policies, which apply when you visit them.
• A link isn’t an endorsement. Linking to a product doesn’t mean NS360 owns, operates or is responsible for it.
• We aren’t responsible for their content, availability or security, or for how they handle your data.

You’re welcome to link to our site, as long as the link is fair and doesn’t suggest a relationship or endorsement that doesn’t exist.

Our Privacy Policy explains what personal data we collect through the site, why we collect it, how long we keep it, who processes it on our behalf, and the rights you have. Please read it alongside these terms.

In short: the contact form asks for your name, your work email, what you need help with, and a message, and asks you to agree to the privacy notice beside the form. Everything else is optional: your company, project stage, timeline, budget range, how you heard about us, and whether you would like an NDA first. We use what you send to reply to you and to discuss working together. We don’t sell it or add you to marketing lists.

To keep the form free of spam and abuse, we also process limited technical data such as your IP address.

Browsing the site also involves some technical data. Cloudflare, which hosts the site, processes your IP address and request details to deliver the site and protect it from attacks. The Privacy Policy covers all of this too.

We may update these terms when the site, our practices or the law change. Each update gets a new version number and effective date at the top of this page, and the changelog on this page records what changed. We describe significant changes clearly there.

Updated terms apply from their effective date. If you keep using the site after that date, the updated terms apply to you. Updating these terms never changes a signed agreement between us.

These terms, and any dispute or claim arising out of or in connection with them or your use of the site, are governed by the laws of India.

The courts at the place of our registered office in India have exclusive jurisdiction over any such dispute or claim.

If something concerns you, please write to us first. Most issues can be settled quickly and informally.

Nothing in this section takes away rights you have under laws that cannot be excluded by agreement. Disputes under a client agreement are resolved as that agreement provides.

• If a court finds any part of these terms unenforceable, the rest remains in effect.
• If we don’t enforce a term straight away, we haven’t given up the right to enforce it later.
• These terms are the entire agreement between you and us about your use of the site. If you carry out security research, the responsible disclosure policy on our Security page also applies. Our other pages, including the Privacy Policy and the Security and Approach pages, describe our practices; they are not contract terms. None of this affects any signed agreement between us.

Questions about these terms

The form on our Contact page

Privacy requests and grievances

The form on our Contact page. Our Privacy Policy explains your rights and how to use them

Security vulnerabilities

The form on our Contact page, following our responsible disclosure policy

Starting a project

Our Contact page